This depends on the country you are living in. Products ordered from our web shop are shipped from our warehouses in France and in the US.
If you are living within the European Union or more precisely within the Schengen Area, you won't have to pay additional import taxes.
If ordering from the US, your Touché or Touché SE will be shipped from our US warehouse, so you won't have to pay additional import taxes. Accessories are currently shipped from France exclusively, so these will be subject to import taxes once reaching the US. We will soon have an Accessories stock within the US as well, which will improve the situation.
If living in any other country outside the EU or US, after a shipment reaches your country it might be subject to import duties and taxes. Additional charges for customs clearance must be paid by you. We have no control over these charges and cannot predict what they might be, since customs policies vary widely from country to country and are subject to change. You need to contact your local customs office to obtain further information.
To facilitate the customs process, we reserve the right to inform custom agencies about the value of goods within the packages. Please also be aware that customs officials are also permitted to open packages. Expressive E has no influence over this procedure.
If in doubt about the situation in your country, we recommend to purchase our products from a collaborating store near to you. You will find a list on this page: www.expressivee.com/find-a-store