All our refurbished hardware products are fully functional and are sold with the same warranty as new products.

In most cases, products are in near-mint condition. However, some items might show one or several of the following blemishes:

General:

• damaged product box (stickers and adhesive residue from shipping and RMA handling, other wear-and-tear)
• slightly used preset buttons (click feel is not as strong compared to a new unit)

Osmose specific:

• potential marks/scuffs on the following parts: top plate, bottom case, key touch plates, keys, slider caps
• small impacts and/or injection molding impurities on the bottom case
• light leaks through the painted rubber buttons
• broken seal on envelope with quick start guide

Touché (SE) specific:

• light scratches on the touch plate
• lightly worn-out soft touch coating of the product shell (classic Touché only)

Due to logistical reasons, we cannot offer a description of the exact unit you will receive when you purchase it.