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I hear a noise/hum from my speakers when I use Touché

If you hear some noise/hum from your speakers when you plug Touché, you probably experience a ground loop issue.
A ground Loop is an unwanted background noise or hum that can arise when one connects different devices together with different power supplies.
If you experience this kind of problem, we recommend to use the anti-ground loop adapter supplied. Connect the anti- ground loop adaptor to Touché as follows :
The anti-ground loop adaptor possesses three ends : Two male USB connectors, one female USB connector.
Plug the longest segment of the two male connectors to an electrical outlet and the shortest segment to your computer, then plug the female connector to Touché’s standard coat USB Cable.
Here is a video explanation of how to use our anti-ground loop adapter :
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  • 18-May-2019